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UNIVERSAL TECHNOLOGY ASSOCIATES LTD

TRAINING PROGRAM SCHEDULE FOR 2011/2012

NOTES

1. Any inquiries for further clarification, contact the office.
2. Bookings can also be done online www.utassociates.net
3. In house can be arranged on request.
4. Universal Technology Associates Limited is registered by DIT

1. Decision Making Criticality        3 Days
2. Building Trust in Teams            3 Days
3. Being a Change Champion        3 Days
4. Executive Customer Service      2 Days
5. Brand Loyalty Management
6. Aligning Union to Management Performance -2 Days
7. Criticality of Core Values in your Performance 1 Day
8. Finance for non Finance            3 Days
9. Discipline Management             2 Days

OUR INHOUSE PERFORMANCE PROGRAMS

1. Strategic Change
2. Thinking Skills
3. Team Development
4. Performance Management
   1. Behaviour and Culture Change
   2. Leadership Development
   3. Perfomance Reviews and Previews
   4. Coaching Skills
   5. Mentoring Skills
   6. Talent Management
   7. Counselling Skills
   8. Role Modelling
   9. Career Development
   10. Personal Development Plans
   11. Effective Application of  Balanced Score Card
   12. Reward Management

5. Effective Strategic Planning
6. Gender / Disability Mainstreaming
7. Succession Planning Strategy
8. Organization Re-engineering Strategy
9. Beyond Corporate Governance
10. Labour Corporate Management
11. Employee Engagement Surveys, Attitude Surveys and Satisfaction Surveys
12. Automation Strategies, Mechatronics
13. Cost Cutting Strategy
    1. Systematic Trouble Shooting ( Beyond Root Cause Analysis, Factory Performance Index)
    2. Lean management

                         1.      9 wastes

                         2.      lean sigma

                         3.      5s standardization

13. 3. Total Quality Management System

                       1.      ISO 9001 : 2008 Quality Management Systems

                        2.      ISO 22000 : 2005, Food Safety Management Systems

                        3.      ISO 14000   Environmental Policy

                        4.      SA 9000       Social Accountability Standards

                        5.      Occupational Health and Safety Standards

13. 4. Reliability Centered Maintenance
    5. Advanced Maintenance Management
    6. Telecommunication Solutions: Fiber Optics & Structured Cabling
    7. Boiler Safety and Maintenance
    8. Boiler ancillary equipment
    9. Energy Management
    10. First Aid Management Skills
14. Beyond the Marketing Edge Dilemma
    1. Brand Management Strategy
    2. Why Packaging beyond Product Differentiation
    3. What do you do when sales fall all over a sudden?
    4. “Customers Magic Moments”
    5. Enhancing Brand Loyalty
    6. Behavioral strategy in exceeding effective customer service for operations staff
    To book for any of the programs, Click on Contact Us button